Privacy Policy

1. Introduction

At N&N Brothers Moving, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and use our moving services. By using our website or services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

We collect different types of information to provide and improve our services. This information may include:

Personal Information

When you book our services, request a quote, or contact us through our website, we may collect personal information, including but not limited to:

• Name
• Address (pick-up and delivery locations)
• Phone number
• Email address
• Payment information (e.g., credit card details)
• Details about the move (e.g., size of the property, special requirements)

Non-Personal Information

We may also collect non-personal information automatically through your interaction with our website, such as:

• IP address
• Browser type
• Operating system
• Pages visited and referring URLs
• Date and time of access

This information is collected through cookies and other tracking technologies to help us understand how visitors use our site.

3. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: To process your booking, provide moving services, and communicate with you regarding your move.
• To Improve Our Services: To improve the functionality, design, and content of our website and services, ensuring a better user experience.
• To Respond to Inquiries: To respond to any questions or requests you may have via email, phone, or online forms.
• To Process Payments: To securely process payments for our services and to send you invoices or receipts.
• Marketing and Promotions: We may use your contact information to send you promotional materials, updates, or newsletters. You can opt-out of these communications at any time by following the unsubscribe link in the email or contacting us directly.

4. How We Protect Your Information

We take the security of your personal information seriously. We implement various technical, administrative, and physical safeguards to protect the confidentiality and integrity of your data, including:

• Encryption: We use SSL encryption technology to protect your personal and payment information during transmission.
• Access Control: We restrict access to personal data to authorized employees who need it to provide services.
• Secure Storage: Your data is stored securely in our databases with firewalls and other security measures.

While we take all reasonable precautions to protect your data, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your personal information with trusted third parties in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in providing our services, such as payment processors, IT support, or marketing services.
• Legal Compliance: We may disclose your information if required by law, court order, or in response to a legal process, or to protect our rights, safety, and property.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website if this occurs.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. A cookie is a small file placed on your device that helps us recognize your browser and collect data about your preferences and interactions with our site. You can set your browser to refuse cookies, but some features of our website may not function properly without them.

We use the following types of cookies:

• Essential Cookies: These are necessary for the functioning of the website, such as those required to complete transactions or provide customer support.
• Analytical Cookies: These help us track website traffic and usage patterns to improve our website.
• Advertising Cookies: These allow us to show targeted ads and measure the effectiveness of our marketing campaigns.

7. Your Rights and Choices

You have the right to control your personal data in the following ways:

• Access: You can request access to the personal data we hold about you at any time.
• Correction: If any of your personal information is inaccurate or outdated, you can request corrections.
• Deletion: You may request that we delete your personal data, provided it is no longer necessary for the fulfillment of our services or legal obligations.
• Opt-Out: You can opt-out of marketing emails by clicking the “unsubscribe” link at the bottom of our communications or by contacting us directly.

8. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. Once the information is no longer needed, we will securely delete or anonymize it.

9. Third-Party Websites

Our website may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any third-party site you visit.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us immediately, and we will take steps to remove that information from our systems.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. It is your responsibility to review this page periodically to stay informed of any updates.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

N&N Brothers Moving
Email:
Phone:
Address: